Privacy Policy for ZappQ

Effective Date: 27/12/24

Welcome to ZappQ!

At ZappQ, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app and services. By using ZappQ, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information:

• Name, email address, phone number, and other contact details.
• Medical records, health data, or any documents uploaded through the app.
• Appointment details and schedules.

b. Device Information:

• Device type, operating system, and unique device identifiers.
• IP address, browser type, and usage statistics.

c. Payment Information:

• Billing details for services (processed through third-party payment gateways).

d. Location Information:

• If enabled, we may collect location data to provide nearby hospital/doctor recommendations.

2. How We Use Your Information

We use your information to:

• Provide healthcare services and manage your appointments.
• Facilitate communication between patients and doctors/hospitals.
• Store, update, and retrieve your medical documents securely.
• Improve user experience and develop new features.
• Send important updates, notifications, and promotional content (you can opt-out anytime).

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with:

• Healthcare providers or hospitals involved in your care.
• Third-party service providers (e.g., payment processors or analytics tools) bound by confidentiality agreements.
• Authorities if required by law or to protect legal rights.

4. Data Security

We implement robust security measures to protect your data, including encryption, secure storage, and access controls. However, no system is 100% secure. Use ZappQ at your own discretion.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data processing (may limit app functionality).
• File a complaint with a relevant authority if your rights are violated.

6. Data Retention

We retain your personal information for as long as necessary to provide our services or comply with legal obligations. Once no longer needed, we securely delete your data.

7. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before sharing any data.

8. Changes to this Privacy Policy

We may update this policy periodically. We will notify you of significant changes through the app or other communication channels.

9. Contact Us

If you have questions, concerns, or feedback regarding this Privacy Policy, please contact us at:

• Email: info@quadvare.com
• Phone: 7558995555